Terms of service

 Terms of Service – FlexThrive

Welcome to FlexThrive. By accessing our website and placing an order, you agree to the following terms and conditions.

Please read them carefully before using our store.

 

1.General Conditions

By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

We may update or modify these terms at any time, and changes take effect immediately once posted.

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2. Products and Availability

FlexThrive offers products fulfilled both from our U.S. location and from partner warehouses (dropshipping suppliers).

Product availability, pricing, colors, and descriptions may change without notice.

We do not guarantee that your device’s display of any color is accurate.

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3. Orders and Payment

All orders placed through our store are subject to acceptance and availability.

We reserve the right to cancel any order for any reason, including suspected fraud or incorrect information.

All payments are processed securely through Shopify Payments and other approved payment partners.

Your payment information is encrypted and never stored by us.

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4. Shipping

Shipping times vary depending on product origin and carrier.

Estimated delivery timelines are provided at checkout but may vary due to factors outside our control, such as carrier delays or holiday volume.

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5. Returns & Store Credit

FlexThrive accepts returns within 14 days of delivery.

Most returns are processed as store credit, which can be used online or in-store.

Refunds to the original payment method are only issued for defective, damaged, or incorrect items.

For full details, please refer to our Refund & Return Policy.

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6. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.

Incorrect information may cause delays or order cancellations.

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7. Prohibited Activities

You may not use the site:

    •    for unlawful purposes

    •    to violate regulations or third-party rights

    •    to transmit viruses or malicious code

    •    to interfere with security features or site functionality

Any misuse may result in termination of your access to our store.

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8. Third-Party Services

Some products may be fulfilled from third-party warehouses.

We are not responsible for errors, delays, or issues caused by these external partners, but we will assist you in resolving any delivery or product concerns.

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9. Limitation of Liability

FlexThrive is not liable for damages arising from:

    •    incorrect addresses provided by customers

    •    lost or stolen packages after delivery

    •    delays caused by carriers

    •    misuse of products

Our maximum liability is limited to the amount paid for your order.

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10. Privacy

Your personal information is protected under our Privacy Policy,

which explains how your data is collected, used, and protected.

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11. Contact Information

For questions regarding these Terms of Service, please contact us at:

📩 Flexthrive25@gmail.com